Qunantum group

Our Services

RESEARCH & ADVISORY

We are a market research agency and insights consultancy that is passionate about making a difference. This philosophy is built into the very fabric of everything we do.

We love what we do.

We exist to help our clients make better decisions. In many cases – to either help them make money or save money or to manage risk or to deliver a social return on investment.

We value long term partnership. We live, breathe and cherish our core brand values, and prefer to work with like minded clients and partners.

Our capability, our proprietary methodologies, our hands-on way of working and our passion for delivering results through a hearts and minds approach, enables us to help clients to add lasting value. By working as part of a joint team, we offer support at each step of the change process, starting with the critical strategic decisions taken at the outset and culminating with implementation support that delivers improved results by embedding new ways of thinking and working in the corporate culture.

Listening to clients defines the way that we work.

  • We help clients to better understand how their brand is perceived versus competitors.
  • We help clients measure and monitor their brand awareness and brand alignment
  • We help clients rebrand
  • We help clients understand all stages of the customer journey (from enquiry to delivery) – and key pinch points for delivering exceptional service
  • We help clients understand the emotions of the customer experience, to deliver more empathetic service
  • We measure, monitor and interrogate satisfaction, propensity to recommend (NPS), etc.
  • We help clients understand product/service usage, attitudes and behaviors
  • We help clients priorities and target by delivering commercially strategic and value-led segmentation
  • We deliver pragmatic recommendations on how to maximize sales / acquisition and minimize churn
  • We help clients understand product/service usage, attitudes and behaviors
  • We help clients priorities and target by delivering commercially strategic and value-led segmentation
  • We deliver pragmatic recommendations on how to maximize sales / acquisition and minimize churn
  • We help clients understand product/service usage, attitudes and behaviors
  • We help clients priorities and target by delivering commercially strategic and value-led segmentation
  • We deliver pragmatic recommendations on how to maximize sales / acquisition and minimize churn
  • We help clients understand product/service usage, attitudes and behaviors
  • We help clients priorities and target by delivering commercially strategic and value-led segmentation
  • We deliver pragmatic recommendations on how to maximize sales / acquisition and minimize churn